Shipping and Return

Orders are processed within 1–2 business days. We offer free curbside delivery within the contiguous U.S.; threshold and white glove services are available for an additional fee. Estimated delivery times range from 5 to 14 business days, depending on the selected service.

Returns are accepted within 30 days for unused items in original packaging. Customers are responsible for return shipping costs and may incur a restocking fee of 15%–30%. Custom or made-to-order products are non-returnable. For defective items, please contact us within 24 hours of delivery with photos to initiate a replacement or refund.

Brand-Specific Return Policies:

Dundalk LeisureCraft: Returns are generally not accepted due to high cross-border shipping costs. If a return is authorized, a 20% restocking fee applies, and the customer is responsible for all shipping costs to the factory.
Ceragem: Returns are accepted within 14 days of delivery for items in new, unused condition. A 20% restocking fee applies.

For detailed information, please refer to our full Shipping Policy and Refund and Return Policy.

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